Want to place an order and pay by check? Register on the site and go all the way through the check out
process until you get to the page asks you for your payment method. Don't go any
further on the site. Print the
page and mail a copy to the address above with a money order or cashier's check
made out to DeMay Enterprises, LLC. Failure to register on the site and go to
this page may delay processing. Personal or company checks will be held for one week to
allow the check to clear before order is processed.
Want Shipping Cost Estimate? Please add the items you want to your
cart and then click "Estimate Shipping" from the shopping cart. You do
not have to register or log in to find out what your shipping costs are.
Want a tracking number? Tracking numbers are automatically e-mailed to
all of our customers by our system once they have shipped. If you cannot locate
your tracking number, you can get the tracking number from the "Track Orders"
page once your order has shipped.
Freight Estimate Too High? Are you ordering large items, such as Poker
Tables or Slot Machines? If so, they cannot be shipped by regular UPS and must
go by Freight. If you are ordering more than one large item we may may be able
to combine them into one shipment to reduce freight costs. Please contact us for
"true" freight costs if this applies to you.
Want to Exchange Links? Do not e-mail us to exchange links. We do not
process e-mail requests for link exchanges. We will
simply refer you to the webmasters link at the bottom of the Friends and
Partners page. There you will find instructions on how to add your link to our
site.
Want to know when your order will ship? Under normal circumstances orders are processed within 24-48 hours, excluding holidays and weekends. Hot stamp orders can take a few weeks to process (refer to product pages for more specifics). Please be aware that 24-48 hours is not a guarantee. Occasionally, especially around holidays, we may take longer to process orders. If you have any concerns and are in a rush to get your order filled, we strongly suggest you place an order with expedited shipping through UPS, even if UPS Ground may get it there on time. Orders placed with expedited UPS shipping get immediate attention and are usually processed the same day. Orders placed after noon eastern time, including rush orders, may not be received until the following business day.
Looking for a phone number? You may have noticed, our prices are extremely low.
One way we do this is by minimizing our costs by doing almost all our business over the web. Send us an e-mail
and we'll respond pretty quickly. We make every effort to respond the same day, but usually respond within an hour.
Keep in mind that ALL customers are given our phone number on their
order confirmations and receipts.
We prefer that all orders are placed directly on the web site instead of over the phone
to eliminate any chance of errors that might occur due to misunderstandings.
We assume no responsibility for any errors that might occur when processing phone orders.
Click here
to send an e-mail to Sales
Click here to send an
E-Mail to the WebMaster
Click here to send an
E-Mail to the Owner, Tom DeMay
We make every effort to respond within an hour. Sometimes that might not be possible, but we make every attempt to respond the same business day.
All products sold on this site are intended for recreational or amusement only.
Gaming regulations prevent us from selling pro quality products or gaming tables to casinos.
There is a 20% restocking charge for all returns not caused by our error.
Legal status of products: It is the responsibility of the buyer, not the seller,
to ascertain, and obey, all applicable local, state, federal and international
laws in regard to the possession, and use, of any item purchased from
DeMay Enterprises, LLC. All equipment is sold subject to public law
90-351, title III, U.S.D., Section 2511, and any local, state or federal
ordinances. Consult your local and state laws before ordering if you are in
doubt. Absolutely no sales to minors. By placing an order, the buyer represents
that the products ordered will be used in a lawful manner and that the he/she is
of legal age. DeMay Enterprises, LLC will not be held liable for the
misuse of any product purchased from us or any of our distributors &
dealers.
ANYONE attempting to falsify information or defraud our company in any way,
WILL be turned over to the proper authorities. Any attempts at extortion or
entrapment will also be met with swift legal action.
